Case: Remeha

Who is Remeha?

Remeha was founded in 1931, the organization develops and produces innovative central heating boilers and heat pumps. Initially, the organization produced gas regulators and fireplaces. Over the years, it has become one of the largest and leading manufacturers of central heating boilers and heat pumps in the Netherlands. They also produce air conditioners, boilers and thermostats. Remeha also has the largest laboratory in the Netherlands and thus offers sustainable solutions for the future.

Heat pumps, which extract energy from the outside air or the ground, are recognized as a clean and efficient way to heat and cool homes. Remeha central heating boilers heat homes, hotels, schools, healthcare institutions, sports clubs, offices and other buildings.

What was the challenge?

Before Remeha came into contact with Thingsdata, the organization had traditional SIM cards. While traditional SIM cards provide connectivity similar to IoT SIM cards, they cannot be monitored, which is a significant disadvantage. There is no portal behind the traditional SIM cards, which means there is no insight into the data of the assets. It is also not possible to set ‘rules’ on these types of SIM cards. This is possible with the Cisco SIM management system.

What was the solution?

“Using secure multi-network M2M SIM cards that roam on all networks, Remeha’s boilers now have independent and stable internet access. Thingsdata’s M2M SIM cards can automatically switch between all European networks, guaranteeing the best available connectivity, regardless of the location of the boiler. In addition, Remeha can now monitor the M2M SIM cards in the central heating boilers and heat pumps through the Cisco Control Center.

The result

Through ‘data as a service’ provided by Thingsdata’s M2M SIM cards, Remeha continuously monitors the status of its customers’ central heating boilers, ensuring they are always connected.

Thanks to Remeha central heating boilers and the advanced eSmart Inside control system, it is possible to easily operate not only the boiler or heat pump itself, but also the rest of a building. This makes many new possibilities available in the field of control technology. One of the new options is that the boiler itself is able to transmit preventive service messages. The organization has an extensive service and maintenance department that provides its customers with the right support for reports.

Furthermore, technicians can communicate remotely with the boiler or pump, read information, and even conduct tests. Safety and trouble-free functioning of boilers is therefore a matter of utmost importance to Remeha.