KPN’s 3G network has been phased out


Over the past 2 years, KPN has tried to inform you as well as possible about 3G phasing out in the Netherlands. In general, less and less use was made of the 3G networks in the Netherlands, which was put into use in 2003. The 3G networks will be disabled due to the expansion of the 5G network and the improvement of the current 4G network. Hereby one of the latest updates with the state of affairs.

What steps have been taken to phase out the 3G network?

  • The pilot phase from April 19 to May 1 has been successfully completed. After 2 weeks of monitoring the behavior of the 2G network, no structural problems have arisen and the capacity of the 2G network has proven to be sufficient to properly handle the decline in 3G data and voice traffic.
  • In the night of 2 to 3 May, 3G was turned off in the north of the Netherlands. This action did not cause any significant problems. After a thorough evaluation, the next step has been approved.
  • In the night of 4 to 5 May, the Central Netherlands and Limburg were subsequently turned off. This action was then also evaluated and the last step was then approved.
  • The last part of the actions was carried out in the night of 9 to 10 May. This concerned South Holland, Zeeland and Brabant.

KPN’s 3G network is now definitively off

As of May 10, the shutdown of 3G will be completed throughout the Netherlands. From this moment on you can no longer use 3G connectivity anywhere in the Netherlands. Roaming on 3G networks in other countries is still possible.

As a final action, KPN will remove the 3G configurations from the base stations in the period from 17 May to 25 May. The base stations must then be reset. That process takes about 2 minutes per base station.

For more information about the phasing out of KPN’s 3G network, you can contact us via telephone number 085-0443500 or by email to